About your shipment
All orders ship directly from the manufacturer and shipping lead times may vary. Shipping lead times are based on how long it takes an order to be processed and shipped by the manufacturer. We make every effort to provide accurate lead times based on information provided to us by the manufacturer.
Once your order ships, it will typically arrive within 5-7 business days. Expedited shipping is available for some items from some manufacturers, as indicated on the product page. Since items ship directly from the manufacturer, orders of two or more items may result in multiple shipments arriving on different days. You will receive an email with tracking information for all packages.
If you are experiencing difficulty or delay in resolving an issue with a supplier/manufacturer, please contact us and we will make every effort to assist.
It is important that all packages are inspected upon delivery, and any issues are promptly reported to our customer relations team. (Please also refer to our Returns Policy. Any return item must ship within 30 days of receipt.)
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Version 1-1 updated January 6, 2016